From suppliers of extruders

Services

Data, technology and skills:
the service evolves

At Bausano, the relationship with the customer continues through a system of integrated services, designed to ensure operational efficiency, production continuity and a constant path of improvement.


Technical support is transformed into a true collaboration platform, enabled by the intelligent connectivity of extrusion lines.

Global technical assistance

The service team is active globally with both face-to-face and remote intervention solutions. Bausano lines are equipped with interconnected systems that allow real-time monitoring of operation, with the possibility of diagnosing anomalies and intervening promptly wherever the customer is. Through interconnection and IoT tools, remote assistance can directly support operators on site, reducing downtime and travel costs.

Rapid On-Site Intervention

We specialize in providing comprehensive technical services that encompass expertise, support, and assistance tailored to the utilization, maintenance, and troubleshooting of our Extrusion Lines.
A team of technicians can reach you in 48 hours anywhere in the world, allowing you to restart production as quickly as possible.

Global technical assistance

The service team is active globally with both face-to-face and remote intervention solutions. Bausano lines are equipped with interconnected systems that allow real-time monitoring of operation, with the possibility of diagnosing anomalies and intervening promptly wherever the customer is. Through interconnection and IoT tools, remote assistance can directly support operators on site, reducing downtime and travel costs.

Rapid On-Site Intervention

We specialize in providing comprehensive technical services that encompass expertise, support, and assistance tailored to the utilization, maintenance, and troubleshooting of our Extrusion Lines.
A team of technicians can reach you in 48 hours anywhere in the world, allowing you to restart production as quickly as possible.

Predictive maintenance and artificial intelligence with SPHERA

Intelligent Predictive Control with RANGER

Thanks to the Bausano SPHERA 5.0 interconnection suite, each line is able to collect and analyze continuous operational data. This information feeds the RANGER model based on artificial intelligence algorithms, capable of identifying wear patterns and predicting the need for maintenance in advance. The result is smarter plant management: fewer unforeseen events, greater efficiency, better planning.

Performance analysis and continuous optimization with PHAROS

The data collected by the PHAROS supervision software installed on the extruder are transformed into dynamic reports, updated in real time and accessible through dedicated portals. It is not just a matter of providing data, but of supporting the customer in reading and interpreting the information collected, highlighting specific and concrete opportunities for improvement.
The Bausano technical team analyzes the reports together with the customer and proposes customized optimization interventions. It is possible to intervene on process parameters, control logics or through software/hardware upgrades, based on the actual behavior of the line. The goal is to progressively enhance the performance of the plant, through a path of continuous co-design, based on real and shared data.

Spare parts and digital traceability with SCOUT

The SCOUT portal, on the other hand, allows the customer to accurately identify the spare parts compatible with their line, check their availability and proceed with the order independently. Each system is digitally tracked to simplify maintenance management, even on machines that have been in service for over 20 years.

RANGER 
Predictive Intelligence


Identifies wear patterns and anticipates maintenance needs, reducing unexpected downtime and ensuring smarter plant management.

PHAROS
Performance Optimization


Transforms production data into real-time reports, helping customers interpret results and implement targeted improvements.

SCOUT
Smart Spare Parts

Simplifies spare parts management with a digital portal for identification, availability check, and easy ordering — even for older lines.

Rapid On-Site Intervention

We specialize in providing comprehensive technical services that encompass expertise, support, and assistance tailored to the utilization, maintenance, and troubleshooting of our Extrusion Lines.
A team of technicians can reach you in 48 hours anywhere in the world, allowing you to restart production as quickly as possible.

Spare Parts

Bausano provides its customers with a well-stocked warehouse where you can find accessories and original spare parts, even for machines over 20 years old. The stock is constantly updated, and every part comes with a warranty. Original Bausano spare parts are important to increase duration of life of your Extruder. Spare parts for our customers are possibile to buy on our SPARE PARTS ONLINE PORTAL.

Technical training and operational autonomy

To ensure maximum staff autonomy, Bausano offers modular training courses, in presence or remotely, on maintenance, machine management and data reading. 
The training takes place on real plants, during testing and start-up, and is adapted to the skills and role of the operators involved.

A service that grows over time

Bausano services evolve with the plant. Each line is a dynamic system, capable of growing thanks to data, technology and continuous collaboration. Support is not a reaction to the problem, but a prevention and optimization strategy, designed to accompany the customer in the management and development of their production process.

Each line is an investment that grows over time. Bausano services are designed to protect its value,
enhance its performance and accompany its evolution.

Chat with your Personal Assistant

+39 012426326

Write directly to our After Sales department

service@bausano.com

Find out below more about our services for Bausano Extrusion Lines we offer

Are you in need of spare parts?

Whether one of your machines urgently needs a spare part or a technical intervention, we help you choose the right service taking care of your Bausano Extruder.

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